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Terms & Conditions

Last Updated: 12 September 2025

Welcome to Florida Repair Ninja (“we”, “us”, “our”, or “The Repair Ninja”). These Terms & Conditions (“Terms”) govern your use of https://www.floridarepairninja.com/ (the “Website”) and any related services offered by us (collectively, the “Services”). By accessing or using our Website or Services, you agree to these Terms. If you do not agree, please do not use the Website or Services.

 
1. Services

Florida Repair Ninja provides repair services for mobile phones, tablets, computers, gaming consoles, smart watches, and related “tech support” (“Repair Services”). We also offer mail-in repair services, parts sales, and associated diagnostic services (collectively, the “Services”).

 
2. Appointments, Diagnostics, & Quotes

  • When you schedule an appointment or request a repair, we will perform a diagnostic to determine the problem.

  • Prior to performing any repair work, we will provide you with an estimate (quote) of costs for parts and labor.

  • You must approve the quote before work begins.

  • Prices are estimates and may change if additional problems are discovered during repair; we will notify you in advance if any extra charges are needed.

 
3. Payment

  • Payment is due upon completion of the repair unless otherwise agreed in writing.

  • We accept payments by [list acceptable payment methods: e.g. cash, credit/debit cards, electronic payments, etc.].

  • If you cancel an appointment after a certain deadline (e.g. less than 24 hours), we may charge a cancellation fee.

  • We are not responsible for any bank fees or additional charges your financial institution may impose.

 
4. Parts & Warranty

  • We use parts that are new and/or manufacturer-specified unless otherwise agreed.

  • We may offer a warranty on repair work (parts and/or labor). The length and scope of warranty (what is covered, what is not) will be specified in the quote or separate warranty document.

  • Warranty does not cover damage due to misuse, abuse, water damage (if not part of original service), accidents, or subsequent damage after repair.

  • If you attempted to repair the device yourself or used unauthorized parts, we may void our warranty.

 
5. Your Responsibilities

  • You must provide accurate information about your device and the problem(s) you're experiencing.

  • Before bringing or sending your device for repair, back up all data. We are not responsible for data loss.

  • Remove any passwords, PINs, accounts (e.g. iCloud, Google), locks, or security features if required for repair. If we cannot access the device to perform the repair due to password or lock, you may incur additional charges or delays.

 
6. Shipping & Mail-In Repairs

  • If you use our mail-in repair service, you are responsible for properly packaging the device and for shipping costs to us; we pay return shipping (unless otherwise agreed).

  • Title and risk pass to us when the device arrives at our facility; we are not responsible for damage during transit prior to our receipt.

  • We will return the device after repair by agreed shipping method.

 
7. Limitation of Liability

  • To the fullest extent permitted by law, Florida Repair Ninja is not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the Services or the Website.

  • Our total liability to you shall not exceed the amount you paid for the specific repair service.

  • We do not guarantee that our Services will be uninterrupted or error-free.

 
8. Intellectual Property

  • All content on the Website (text, graphics, logos, images, videos) is owned by or licensed to Florida Repair Ninja, and is protected by copyright, trademark or other intellectual property laws.

  • You may not copy, reproduce, distribute, publish, or use the content without our prior written consent.

 
9. User Conduct

  • You agree not to use the Website for any unlawful purpose or in a way that violates any laws.

  • You agree not to upload or transmit any harmful code (viruses, malware), or to try to gain unauthorized access to our systems.

  • You agree to comply with all applicable laws and regulations.

 
10. Privacy

Our Privacy Policy (see link on Website) explains how we collect, use, store, and share your information. By using the Website / Services, you agree to the terms of that Privacy Policy.

 
11. Modifications

  • We reserve the right to change these Terms at any time. When we do, we will update the “Last Updated” date above.

  • Continuing to use the Website or Services after changes means you accept the new Terms.

 
12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

  • Any dispute arising under or in connection with these Terms shall be resolved in the state or federal courts located in [County, Florida] (for instance, Charlotte County), and you consent to the exclusive jurisdiction of those courts.

 
13. Severability

If any provision of these Terms is invalid, illegal, or unenforceable to any extent, that provision will be severed, and the remainder of the Terms will remain in full force and effect.

 
14. Contact Information

If you have any questions about these Terms or the Services, you may contact us at:

Florida Repair Ninja
3596 Tamiami Trail, Unit 208
Port Charlotte, Florida
Phone: 941-743-2355
Email: [prepaidconnection@gmail.com] (or other official contact)

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